Return & Exchange

Dear Customer,

To ensure your return is processed smoothly, please follow the steps below:

  1. Secure Packaging: Carefully package the item to prevent damage during return shipping.
  2. RMA Number: Clearly mark the RMA number on the exterior of the package (preferably in large font).
  3. Return Shipment: Ship the item back to our warehouse.

Once we receive and inspect the returned item, we will issue a refund.

If you have any questions or need assistance with the return process, please don't hesitate to contact us. You can also leave your contact information, and our office will reach out to you directly.

Customer Service Hours: Monday - Friday, 8:00 AM - 5:00 PM (PST)

Phone: 657-6500-999

Email: service@unionpec.com

Thank you for shopping with us!

Best regards,
UNIONPEC Customer Service Team